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SSPARKDATA

SUPPORT · CONTACT

Contact SparkData

Use these public channels for help with sign-in, API keys, personal information, or account deletion.

Support channels

  • Support email: 65182842@qq.com
  • Support phone: 18109280803
  • Website: https://spark-data.cn

What to include

Use a clear subject such as “Sign-in issue,” “API-key security,” “Personal-information request,” or “Account deletion,” and provide only the minimum details needed to identify the account. Never send verification codes, complete API keys, passwords, identity-document images, or bank details.

How requests are handled

General requests are handled in received order. For account control, personal information, or deletion, we first verify a bound identity. During a security incident, we may prioritize limiting sessions or API keys to reduce risk.

Operating entity

Hangzhou Zhiyuan Xinghuo Technology Co., Ltd.