SUPPORT · CONTACT
Contact SparkData
Use these public channels for help with sign-in, API keys, personal information, or account deletion.
Support channels
- Support email: 65182842@qq.com
- Support phone: 18109280803
- Website: https://spark-data.cn
What to include
Use a clear subject such as “Sign-in issue,” “API-key security,” “Personal-information request,” or “Account deletion,” and provide only the minimum details needed to identify the account. Never send verification codes, complete API keys, passwords, identity-document images, or bank details.
How requests are handled
General requests are handled in received order. For account control, personal information, or deletion, we first verify a bound identity. During a security incident, we may prioritize limiting sessions or API keys to reduce risk.
Operating entity
Hangzhou Zhiyuan Xinghuo Technology Co., Ltd.